Privacy Policy

Last updated: April 30, 2026. This policy describes how Simple Insurance (“we”, “us”) handles personal information when you use our website to ask for help connecting with insurance professionals.

This policy is provided for transparency and operational clarity. It is not legal advice. Laws vary by province, state, and country. You should have a qualified lawyer review this document for your specific business and jurisdictions.

Summary

Simple Insurance helps route permission-based requests from people who want help with home and/or auto insurance. We are not an insurer, do not provide quotes in the product experience described here, and do not complete an insurance application on your behalf through this website.

If you submit a request, we collect the information you choose to provide (for example, your region, what you're looking for, and basic contact details) so that a relevant licensed insurance professional or partner can follow up if you agree to that in our form.

Personal information we collect

Depending on how you use the site, we may collect:

  • Request details: type of insurance interest (auto, home, or both), province/state or region selection, and general timing for when you want help.
  • Contact details: first name, email address, phone number, and your preferred contact method (call, text, or email).
  • Consent preferences: whether you agree we may collect and share your information with relevant licensed insurance professionals or partners so they can contact you about options; whether you choose optional marketing-style follow-up (see exact wording below).
  • Consent records: a snapshot of the consent wording shown at the time you submitted your request, plus related timestamps and version identifiers we use for accountability.
  • Technical information: basic request metadata used to operate and protect the service (for example, a privacy-preserving hash of your IP address rather than storing your raw IP where avoidable, browser user-agent string, and the page path or campaign parameters associated with your submission where available).

Required consent wording. If you checked the required consent box, you agreed to wording substantially like: “By submitting this form, I agree that Simple Insurance may collect and share my information with relevant licensed insurance professionals or partners so they can contact me about home and/or auto insurance options. I understand this is not a quote or an offer of insurance.

Optional marketing wording. If you chose optional follow-up messages, you agreed to wording substantially like: “I agree to receive follow-up emails or text messages related to my insurance request. I can unsubscribe at any time.

How we use personal information

  • To review, process, and route your request to an appropriate contact path.
  • To create and maintain records of your consent choices.
  • To operate, secure, and improve the website (including troubleshooting and abuse prevention).
  • To understand how visitors find the site (for example, basic campaign parameters where present).
  • To comply with law, respond to lawful requests, and protect rights and safety.

When we share personal information

We do not sell your personal information in the conventional sense of selling lists to random third parties for unrelated marketing. Sharing is tied to the service you requested and the consent you provide.

  • Insurance professionals and partners: if you submit a request and provide the required consent, we may share your information with relevant licensed insurance professionals or partners so they can contact you about home and/or auto insurance options.
  • Service providers: we use vendors to host and operate the site and store data (for example, cloud database and hosting providers). They process information on our instructions and for the purposes described here.
  • Legal and safety: we may disclose information if required by law, or if we reasonably believe disclosure is necessary to protect rights, safety, or integrity.

Where information is stored and security

Information is processed and stored using reputable cloud infrastructure. Technical measures may include encryption in transit (such as HTTPS) and access controls designed to reduce unauthorized access. No online service can guarantee perfect security.

Retention

We retain information for as long as reasonably necessary to operate the service, maintain records (including consent logs), meet legal obligations, resolve disputes, and enforce agreements. Retention periods can vary based on operational needs and applicable law.

Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or restrict certain processing of your personal information, or to withdraw consent where processing is consent-based (subject to legal exceptions).

If you opted into optional marketing-style messages, you can withdraw that preference using unsubscribe instructions included in those messages where applicable.

Analytics and similar technologies

We may use analytics tools to understand site usage and marketing performance. Those tools may use cookies or similar technologies. If implemented, we will aim to configure them consistent with applicable requirements and our product roadmap.

Cross-border processing

Your information may be processed in Canada, the United States, and other countries where our service providers operate. Those countries may have different privacy laws than your home jurisdiction.

Children

This site is not directed to children, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. If changes are material, we will provide additional notice where appropriate.